Privacy Policy

2 How We Use Your Information

We may use information to:

• Create and manage your account.
• Create and display your matrimonial profile.
• Provide matchmaking and recommendation features.
• Calculate or display compatibility information.
• Allow users to send or receive interests.
• Provide communication features.
• Process payments.
• Provide customer support.
• Verify accounts where applicable.
• Detect fraud, abuse, and security threats.
• Improve our website and services.
• Send service-related notifications.
• Send promotional communications where permitted and where you have provided the required consent.
• Comply with applicable legal obligations.

3 Profile Visibility

Information that you choose to include in your matrimonial profile may be visible to other registered users depending on your account settings and the features you use.

Before publishing information, consider whether you are comfortable sharing it with potential matches.

4 Photographs

If you upload photographs to your profile, you authorize Sanjog Sathi to store and display those photographs as part of the Services according to your profile visibility settings.

You should not upload photographs that you do not have permission to use.

5 How We Share Information

We may share information with:

• Other users, where necessary to provide matrimonial features and according to your visibility settings.
• Payment processors.
• Hosting and cloud service providers.
• Analytics and technology providers.
• Customer-support providers.
• Security and fraud-prevention providers.
• Professional advisers where reasonably necessary.
• Government authorities or law-enforcement agencies when legally required.

6 Payments

If you purchase a paid service, payment information may be processed directly by our third-party payment provider.

We may receive transaction-related information such as payment status, transaction ID, amount, and subscription information.

We generally do not store complete card or banking credentials on our own servers unless specifically required and lawfully permitted.

7 Cookies

Sanjog Sathi may use cookies and similar technologies to:

• Keep you logged in.
• Remember preferences.
• Understand website usage.
• Improve performance.
• Provide security.
• Analyze website traffic.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8 Data Security

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

9 Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain your account, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with applicable law.

10 Account Deletion

You may request deletion of your Sanjog Sathi account by contacting:

Some information may need to be retained where required by law, for legitimate security purposes, or to resolve disputes.

11 Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including rights to:

• Access information held about you.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding how your data is processed.
• Raise a privacy-related complaint.

Requests can be sent to:

12 Children's Privacy

Sanjog Sathi is intended for individuals 18 years of age or older. We do not knowingly provide matrimonial services to individuals under 18.

If we learn that an underage person has created an account, we may take steps to remove the account and associated information.

13 Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing information.

14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.